Chris Fritsch – ClientsFirst Consulting

Your CRM Journey - Part 7: Rest Stops

Sometimes, when you are trying diligently to get to your ultimate CRM destination, the temptation can be to really ‘put the pedal to the metal’ and try to get there as quickly as possible…more

| Law Practice Products & Services

Your CRM Journey - Part 7: Points of Interest

While focusing on your ultimate CRM destination is, of course, important, it can also be beneficial to check out the scenery along the way. You need to take a little time to smell the CRM ‘roses’ and relish your successes to…more

| Law Firm Marketing, Law Practice Products & Services

Your CRM Journey - Part 6: Your Compass

Sometimes when you are on your CRM journey, you may get turned around. You may even feel like you have lost sight of your destination. It can seem as though you’ve passed the same landmarks over and over again without making any…more

| Law Firm Marketing, Law Practice Products & Services

Your CRM Journey - Part 5: Winding Roads

You may initially think that a CRM implementation or rollout would be straightforward. So many firms have gone down this road before that you wouldn't expect to have to blaze a new trail. But what you will often discover is…more

| Law Firm Marketing, Law Practice Products & Services

Your CRM Journey - Part 4: The Map

If you don't know where you are going, how in the world will you know when you get there? This is some sage CRM success advice. This is also the reason that for every CRM journey – from international adventures such as a…more

| Law Firm Marketing, Law Practice Products & Services

Your CRM Journey - Part 3: Travel Companions

It’s always more fun to travel with a friend, so you may want to invite some other folks along for the ride. CRM is a team sport. Trying to go it alone is not only incredibly painful – it’s impossible. …more

| Law Firm Marketing, Law Practice Products & Services

Your CRM Journey - Part 2: Packing

So what should you pack for your journey to CRM success? First I would start with some patience. CRM success is rarely instantaneous, and if you are in a hurry to see immediate results, you are often going to be sadly…more

| Law Practice Products & Services

Your CRM Journey - Part 1: CRM Is Not a Trip

I recently heard someone comment that CRM is a journey, not a trip. Truer words were never spoken. As many of my Clients will tell you, I am fond of saying that CRM is not a project, an initiative or a rollout – it’s a…more

| Law Firm Marketing, Law Practice Products & Services

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