Melissa Thomas – The Bassett Law Firm - Nationwide Social Security and Veterans Benefits Attorneys

Practice/Organization Description

Missy‘s Social Security and Disability experience began in 1999 as a Claims Analyst for one of the nation‘s largest Social Security Assistance firms. In 2000, Missy moved on to the role of Sales/Customer Relations Manager where she developed new service delivery initiatives and focused marketing strategies to identify and retain clients. She continued to hone her skills and strengthen her relationships with client companies while working with a second Social Security disability assistance firm. Her responsibilities included marketing services, scheduling and managing claims reviews with existing client companies, reporting outcome data, Social Security query interpretation, training benefit professionals in the area of SSDI, and promoting and enhancing relationships with the existing client company customer base and new clients.

As the Marketing/Customer Relations Director for Bassett Law Firm, LLC, Missy uses her 20 years of director-level experience in the customer service industry to develop, direct and implement marketing programs for the firm as well as be responsible for customer satisfaction and retention, service, quality control and training. Missy is a proven performer in the marketing/advertising industry. She enjoys her role as a dynamic, high-energy, results-oriented leader with proven ability to impact business and grow law firm visibility with excellent management and team building skills.


Fontbonne University

Professional Associations & Memberships

National Organization of Social Security Claimants Representatives (NOSSCR), National Association of Disability Representatives (NADR), Legal Marketing Association (LMA), Backstoppers


1900 North Providence, Ste 300
Columbia, MO 65202, United States

  • 573-441-1127 Ext:.218
  • 815-927-0278

Areas of Practice
  • Business Development
  • Legal Marketing
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