Pamela Woldow – Edge International

Lateral Integration: The Real Elephant in the Room

In our last few posts, we’ve been discussing topics and insights that arose in a recent Managing Partners Forum sponsored by Edge International. One concern the MPs cited as a major area of management concern was: Law…more

| Law Practice Products & Services

Loneliness at the Top: Managing Partners’ Scary Balancing Act

In our last post, we described the almost overwhelming variety of issues reported by firm leaders attending an Edge International-sponsored Managing Partners’ Forum, and we promised a more granular look at several of the…more

| Law Practice Products & Services

Legal Project Management 101: Why Scoping Matters

In November 2012, Steve, a Senior Vice President at Mega-Bank, hired outside counsel to handle what seemed like a routine corporate transaction…more

| Law Firm Marketing, Law Practice Products & Services

The Death of Lifetime Partnership?

In a recent article entitled “Layoffs Threaten Law-Firm Partners,” The Wall Street Journal broke the startling news — irony intended — that “as firms grapple with continued lackluster demand for legal services, some are handing…more

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Top 5 Bad Excuses for Resisting Legal Project Management

Before we sing the final Auld Lang Syne to 2012, we must insist on one last year-end wrap-up: a list of the reasons that otherwise rational lawyers trot out for resisting and denying reality, in this case reality being their…more

| Law Firm Marketing, Law Practice Products & Services

Battling the New Inefficiency Disease: Digital Distraction

Today’s increasing drive for more efficiency in the delivery of legal services tends to focus on proactive tactics and technologies to achieve faster communication, faster results, and complete elimination of time that doesn’t…more

| Law Firm Marketing, Law Practice Products & Services

Swiss With That

The unabated growth, diversification, consolidation and geographical sprawl of law firms has reached the point where they might better be called “legal service delivery engines” — huge machines designed to capitalize on…more

| Law Firm Marketing, Law Practice Products & Services

Clearing the Technology Bar: Clients Demand Basic Skills

In today’s technology-driven business world, a lot of clients are worried that their outside counsel – and specifically the associate worker bees toiling on their matters — don’t possess the requisite technology savvy and skills…more

| Law Firm Marketing, Law Practice Products & Services

What Law Firms Can Learn from Hotels: Perspectives on Service

What do impeccable client service and pornography have in common? As Supreme Court Justice Potter Stewart put it nearly 50 years ago (in Jacobellis v. Ohio), “I can’t define it, but I know it when I see it.” I saw it this…more

| Law Firm Marketing, Law Practice Products & Services

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