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Valorem Law Group LLC

Major Tom to Message Control

Like many, I've been following the Obama administration's response to the IRS scandal. The response has seemed to be a mix of defense and pushing an Obi-Wan Kenobi message of, "These are not the droids you're looking for ..."…more

| Communications & Media Law, Elections & Politics

How the billable hour hurts women [Video]

Nicole Auerbach, partner at Valorem Law Group, discusses the pay disparity between women and men equity partners in law firms. Although women make up more than half of law school graduates (since the early 1990's) the billable…more

| Law Practice Products & Services

Comparing Suicide Pricing by Lawyers and Antitrust Claims for Below-Cost...

Seemingly unrelated, the WSJ’s discussion of antitrust claims challenging below-cost pricing (Antitrust Busters with Gavels, 4/26/2013) and the Internet tabloid Above the Law’s discussion of increased use of “suicide pricing” by…more

| Antitrust & Trade Regulation, Law Practice Products & Services

A Thousand Dollars Per Hour: Wrong Focus

The Wall Street Journal recently reported on the increasing number of BigLaw partners charging more than $1000 per hour. My thoughts on hourly billing are well know, but the criticism of these rates as excessive misses the point…more

| Law Practice Products & Services

BigLaw tries to sell the Brooklyn bridge

Just ran across an article in Today’s General Counsel on choosing between litigation and arbitration. There are many factors that go into a decision to pursue one or the other, but this paragraph caught my eye..…more

| Law Practice Products & Services

The Premise of Pricing

I am frequently asked how I go about pricing the handling of a lawsuit. I am always tempted to answer with the old line, “I could tell you but then I’d have to kill you.” My real answer goes something like this: “Before talking…more

| Law Practice Products & Services

Simple questions a client can ask to expose dirty little secrets

Everyone claims to offer fee structures that are alternatives to the billable hour. Frequently, these “alternatives” are nothing more than estimated hours x hourly rates, plus “a little cushion.” So clients should ask: 1…more

| Law Practice Products & Services

DLA bill padding scandal; “I’m shocked”

This week we learned that a client of DLA Piper had counter-sued the firm because it [allegedly] overbilled him. Much has been written about the emails from one DLA lawyer to another with the salacious quotes: “churn that bill,…more

| Law Practice Products & Services

Customer Service Insights from other industries

I have often observed that when presented with an idea from outside the law, lawyers are almost reflexively dismissive. After immediate dismissal of such ideas, lawyers then tend to exercise their legal skills to develop their…more

| Law Practice Products & Services, Law Firm Marketing

Another example of “just not getting it”

The prior post contains a link to a story discussing one of Disney’s key philosophies–”It’s not my fault, but it is my problem.” When a park patron shares a problem with a Disney employee, it doesn’t matter that the employee had…more

| Law Practice Products & Services

Corporate Executive Board identifies 9 efficiency trends in legal

I ran across a terrific post by Sampriti Ganguli of Corporate Executive Board, 9 Efficiency Trends to Watch for in Legal. The author identified the source of the conclusions drawn "As we reflect back on this past year, it’s…more

| Law Practice Products & Services

Non-help help worse than no help at all

Sadly, most of my worst customer experiences come from my preferred airline. It’s sad because I fly. A lot. You might think that being an elite flyer for the past 15 years might count for something, but then again airlines are…more

| Law Practice Products & Services

Making the most of meetings – Bill Clinton style

Scott Curran, the Deputy General Counsel of The Clinton Foundation (yes, that Clinton Foundation), was this year’s first guest speaker at Valorem’s “Lunch With a Cool Person.” The mug presented to Scott confirms he is, in fact,…more

| Law Firm Marketing, Law Practice Products & Services

Eight Qualities of a New Normal Legal Entrepreneur

Originally published on the ABAJournal.com on September 4, 2012. Rarely a week goes by that some lawyer doesn't ask me what mindset it takes to leave the comfort of a successful firm and start a new firm. Invariably, I…more

| Law Firm Marketing, Law Practice Products & Services

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