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Customer Service Standard Reporting Requirements

July 1 Changes to AODA Customer Service Standards

by Dentons on

Effective July 1, 2016, the Customer Service Standard Regulation will be revoked.  An expanded Integrated Accessibility Standards Regulation will include all standards, including customer service requirements....more

The Accessibility for Ontarians with Disabilities Act

by Dickinson Wright on

The Accessibility for Ontarians with Disabilities Act, 2005 (the "Act") was enacted in 2005. The Act recognizes "the history of discrimination against persons with disabilities in Ontario" and has, as its primary purpose,...more

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Cybersecurity

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