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Not New, Just Normal: Three Ways to Elevate the Client Experience in 2020

Current best practices for cultivating client relationships are not inherently new, unwieldy, nor unprecedented. Jenna Schiappacasse with an in-house perspective....more

3 Key Ways a Legal Sales Professional Adds Value in Prospecting

Jenna Schiappacasse with three ways a legal sales professional can add value to her firm's prospecting process....more

An Inside View on Legal Sales: The Client-Facing BD Role in Law Firms [Q&A]

Answers a broad range of questions on the emerging, client-facing business developmentĀ role within law firms....more

The Skinny on Legal Sales Roles? LSSO Raindance 2019 Recap

A legal sales executive's role easily translates to added value for both internal and external clients....more

Legal Sales: It's All About the Details

Jenna Schiappacasse with an insider's perspective on how best to prepare for a successful client-facing role at your firm....more

Law Firm Leadership: "But, This Is How We've Always Done It..."

Firms that are not only surviving but thriving are thinking (and acting) outside the box, strategically. Three ways to innovate, by Jenna Schiappacasse. ...more

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