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Mortgage Origination and Servicing - March 2026

Welcome to the second chapter of our annual report, Consumer Financial Services: 2025 Year in Review. In 2025, the mortgage market saw federal enforcement efforts decrease as the Consumer Financial Protection Bureau (CFPB)...more

Student Lending - March 2026

Welcome to the 10th chapter of our annual report, Consumer Financial Services: 2025 Year in Review. Following a slowdown in federal oversight of the student lending environment in 2025, the compliance landscape has become...more

Credit Reporting - March 2026

Welcome to the ninth chapter of our annual report, Consumer Financial Services: 2025 Year in Review. In 2025, Goodwin tracked four public enforcement actions related to credit reporting requirements or credit monitoring or...more

Payday and Small-Dollar Lending - March 2026

Welcome to the eighth chapter of our annual report, Consumer Financial Services: 2025 Year in Review. In 2025, the Consumer Financial Protection Bureau (CFPB) reduced its scrutiny of small-dollar lenders by publicly...more

Cards, Payments, and Consumer Banking - March 2026

Welcome to the sixth chapter of our annual report, Consumer Financial Services: 2025 Year in Review. We expect financial institutions will continue to navigate a fractured regulatory landscape....more

Telephone Consumer Protection Act (TCPA) and Mini-TCPAs

Welcome to the fourth chapter of our annual report, Consumer Financial Services: 2025 Year in Review. The Telephone Consumer Protection Act (TCPA) landscape in 2025 saw federal rollback, judicial overhaul, and further...more

Major U.S. Supreme Court and Appellate Cases Decided in 2025

Welcome to the 12th and final chapter of our annual report, Consumer Financial Services: 2025 Year in Review. The U.S. Supreme Court and the U.S. Courts of Appeals issued a number of significant rulings in 2025 that reshaped...more

Fintech - March 2026

Welcome to the third chapter of our annual report, Consumer Financial Services: 2025 Year in Review. Key issues to watch in 2026 include whether the Consumer Financial Protection Bureau (CFPB) finalizes its revisions to...more

Emerging Issues and What to Watch for in 2026

Welcome to the first chapter of our annual report, Consumer Financial Services: 2025 Year in Review. As Goodwin anticipated in our 2024 Year in Review, 2025 witnessed a fundamental shift in the consumer financial services...more

Debt Collection and Debt Settlement - March 2026

Welcome to the seventh chapter of our annual report, Consumer Financial Services: 2025 Year in Review. As the Consumer Financial Protection Bureau (CFPB) continues to reduce its functions in 2026, we expect even fewer...more

Data Privacy and Cybersecurity - March 2026

Welcome to the fifth chapter of our annual report, Consumer Financial Services: 2025 Year in Review. In 2026, both federal and state enforcement agencies will likely maintain aggressive stances and continue to impose...more

Auto Loan Origination and Servicing - March 2026

Welcome to the 11th chapter of our annual report, Consumer Financial Services: 2025 Year in Review. Building on the shifts seen in 2025 when enforcement actions decreased while the Consumer Financial Protection Bureau...more

2024 Year in Review - Overview: 2024 Lessons and 2025 Emerging Trends

Welcome to the “Overview: 2024 Lessons and 2025 Emerging Trends” chapter of our annual report, Consumer Financial Services: 2024 Year in Review. As Goodwin predicted in our previous year in review, the enforcement and...more

2024 Year in Review: Student Lending

Welcome to the “Student Lending” chapter of our annual report, Consumer Financial Services: 2024 Year in Review. Regulators will likely continue to focus on junk fees and purported deceptive or nontransparent practices...more

2024 Year in Review: Telephone Consumer Protection Act

Welcome to the “Telephone Consumer Protection Act” chapter of our annual report, Consumer Financial Services: 2024 Year in Review. Companies were mere hours away from implementing radical changes to lead forms and consent...more

2024 Year in Review: Data Privacy and Cybersecurity

Welcome to the “Data Privacy and Cybersecurity” chapter of our annual report, Consumer Financial Services: 2024 Year in Review. Consumer financial services regulators are taking a keen interest in artificial intelligence...more

2024 Year in Review: Major US Supreme Court and Appellate Cases

Welcome to the “Major US Supreme Court and Appellate Cases” chapter of our annual report, Consumer Financial Services: 2024 Year in Review. The Supreme Court continues to take a close look at major administrative law...more

2024 Year in Review: Payday and Small-Dollar Lending

Welcome to the “Payday and Small-Dollar Lending” chapter of our annual report, Consumer Financial Services: 2024 Year in Review. We expect the level of enforcement and regulatory activity in the payday and short-term...more

2024 Year in Review: Fintech

Financial technology — or fintech — companies will continue to receive increased regulatory scrutiny in 2025. The latter half of 2024 saw a rise in regulatory guidance and enforcement activity relating to fintechs and the...more

2024 Year in Review: Cards, Payments, and Consumer Banking

We expect continued scrutiny by regulators on fees, including enforcement actions and rulemakings, with the caveat that the new administration could shift federal priorities away from this fee crackdown....more

2024 Year in Review: Auto Loan Origination and Servicing

We anticipate that the Consumer Financial Protection Bureau (CFPB) will continue to closely monitor the advertising practices of auto lenders and servicers as well as the practices around add-on products....more

2024 Year in Review: Mortgage Origination and Servicing

With the change in administration, enforcement actions at the federal level are expected to decrease, reflecting President Trump’s focus on deregulation. Indeed, during President Trump’s first term, the number of enforcement...more

2024 Year in Review: Credit Reporting

In 2024, Goodwin tracked four public enforcement actions related to credit reporting or credit repair services, consistent with the four actions tracked in 2023. Between 2017 and 2024, there were an average of four actions...more

2024 Year in Review: Debt Collection and Debt Settlement

Although Consumer Financial Protection Bureau (CFPB) priorities and mandates are undergoing shifts with the new Trump administration, the CFPB pledged in 2024 to continue its efforts to eliminate allegedly illegal debt...more

2023 Year in Review: Mortgage Origination and Servicing

Welcome to the Mortgage Origination and Servicing chapter of our annual report Consumer Financial Services 2023 Year in Review. Looking Ahead to 2024 - Enforcement efforts are expected to increase in 2024 and will...more

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