Focus areas included FCRA, Fair Lending, ancillary fees and services (such as lender placed flood insurance), TCPA, privacy and data security and other topics. Consumer Financial Protection Bureau’s Director Kathleen Kraninger completed her first full year in role and established a number of priorities. The OCC released its supervisory priorities including cybersecurity, Bank Secrecy Act/ AML compliance, and continued focus on commercial and retail underwriting practices and operations controls. The FTC continues to advance its agenda regarding privacy and truthful advertising. State Attorneys General (including through NAAG committee projects and ad hoc multi-lateral cooperation projects) continue to focus on consumer protection, plain disclosures and fair dealing.

Looking forward in 2020, what might we expect to see developing in the financial services litigation environment?