31 Days to a More Effective Compliance Program - Measuring the effectiveness of a compliance program

Thomas Fox
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Determining effectiveness is a key part of continuous improvement. Yet how to do so still bedevils many compliance professionals. You need to consider both outcomes and outputs. Outcomes will show you the results of specific actions, such as investigations and conclusions to them. Numbers are attractive because they can form a “straight line” about how your compliance program is functioning. But you must remember that the numbers only give you one view of a compliance program. You also need to consider the qualitative side of the See more +
Determining effectiveness is a key part of continuous improvement. Yet how to do so still bedevils many compliance professionals. You need to consider both outcomes and outputs. Outcomes will show you the results of specific actions, such as investigations and conclusions to them. Numbers are attractive because they can form a “straight line” about how your compliance program is functioning. But you must remember that the numbers only give you one view of a compliance program. You also need to consider the qualitative side of the equation. See less -
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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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