WebRecon’s August 2025 report reflects a rare month of declines across all major consumer protection categories. Filings under the Telephone Consumer Protection Act (TCPA), Fair Debt Collection Practices Act (FDCPA), and Fair Credit Reporting Act (FCRA), along with complaints to the Consumer Financial Protection Bureau (CFPB), all fell compared to July. While this marks a change in monthly momentum, the year-to-date (YTD) data continues to show elevated levels, with most categories significantly higher than at this point in 2024.
Much like April 2025, the August dip appears to be a pause rather than a reversal. With TCPA and FCRA cases still posting strong year-to-date growth, and CFPB complaints nearly doubling 2024’s pace, companies should remain cautious and assume that litigation and complaint activity will continue at elevated levels through the remainder of the year.
Key Statistics:
- Telephone Consumer Protection Act (TCPA): 232 cases filed in August, down 15% from July, but up 48.7% from last August’s figures and up 52.1% YTD. Nearly 70% of these cases were filed as class actions.
- Fair Debt Collection Practices Act (FDCPA): 349 cases filed, a decline of 3.9% from last month. Putative class actions accounted for 3.7% of filings.
- Fair Credit Reporting Act (FCRA): 773 cases filed, down about 2% from July, but up 63.8% from last year, and 27.6% YTD. Only 1.3% were class actions.
- Consumer Financial Protection Bureau (CFPB) Complaints: 27,495 complaints submitted, a modest decline of 0.8% from July, though still up 90.3% from last August’s numbers, and more than 100% YTD compared to 2024.
Most Active Courts:
- Georgia Northern District – Atlanta (94 lawsuits)
- Illinois Northern District – Chicago (72)
- California Central District – Los Angeles (63)
- Florida Middle District – Tampa (44)
- Pennsylvania Eastern District – Philadelphia (37)
- California Central District – Santa Ana (32)
- New Jersey District – Newark (31)
- New York Eastern District – Brooklyn (31)
- Texas Southern District – Houston (30)
- Texas Northern District – Dallas (27)
Top States for CFPB Complaints:
- Texas (6,402 complaints)
- Florida (2,678)
- California (2,347)
- Georgia (2,100)
- North Carolina (1,169)
- New York (1,168)
- Illinois (893)
- Virginia (892)
- Pennsylvania (871)
- New Jersey (743)
Although August brought a temporary slowdown, the broader story of 2025 remains one of rising consumer litigation and complaint activity. TCPA class actions remain historically high, FCRA filings continue their upward trajectory, and CFPB complaints are still on pace to more than double last year’s numbers. Companies should view August’s dip not as a sign of easing risk but as a reminder of the volatility inherent in this space, and the need for robust compliance and litigation readiness.
