Behaviour Today = Claims Tomorrow - Part 2: Can He Really Type That Fast?

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In this article series, FTI Consulting’s Insurance team explores how new behavioural data is generated and early signs of how this data could be the next wave of predictive power for issues like fraud, and maybe even claims costs. In our article last week, we talked about the subtle difference between causality and association and shared some insights about how a new software product can help insurers and lenders capture behavioural data from applicants. This data shows a company the specific behavioural actions exhibited by an applicant during their web session, which can be especially helpful for detecting fraud.

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