Behaviour Today = Claims Tomorrow - Part 4: Why Mis-Spelling My Address Led to Higher Rates for Collision Coverage

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In our article last week, we showed how the use of a completely new type of data, digital behavioural data, can enhance the fraud models of insurers.

This is generally true of any new vector of data with little to any correlation to the conventional data used to build today’s models – and the more novel the data is, the more likely that the data will have predictive power in very unexpected places. The history of credit data predicting motor losses, telematics data predicting non-driving losses, and other novel datasets experience confirms this.

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