Effects of Misgendering an Individual
Misgendering occurs when someone intentionally or unintentionally refers to a person or uses language to describe a person that does not align with their affirmed gender, for example, referring to someone by a specific gender when speaking to them over the phone based upon voice only. It comes as no surprise that misgendering can have negative consequences for a transgender person's confidence and mental health. In the workplace, the experience of being misgendered can be hurtful, angering, and even distracting. The experience of accidentally misgendering someone can be embarrassing for both parties, create tension, and lead to communication breakdowns.
Recent Legal Updates Surrounding Transgender Individuals
On June 15, 2021, a year after the landmark Bostock decision, the EEOC issued a technical assistance guidance establishing its legal positions on LGBTQ+-related matters involving employment discrimination based on sexual orientation and gender identity. Some key takeaways from the EEOC's Guidance include:
- An employer covered under Title VII cannot fire, refuse to hire, or take assignments away from someone because customers or clients would prefer to work with people who have a different sexual orientation or gender identity. Employers also are not allowed to segregate employees based on actual or perceived customer preferences.
- The use of pronouns or names that are inconsistent with an individual's gender identity could be considered harassment. While accidental misuse of a transgender employee's preferred name and pronouns does not violate Title VII, intentionally and repeatedly using the wrong name and pronouns could.
Approximately a month after the EEOC released its guidance, an Indiana federal court ruled against a former teacher who claimed to have been forced to resign after refusing to call transgender students by their chosen names and pronouns. Kluge v. Brownsburg Community Sch. Corp., 2021 WL 2915023 (S.D. Ind. July 12, 2021). To foster a more inclusive environment for its transgender students, the school district adopted a policy that required all staff to refer to students by their chosen names as listed in the school records. Citing religious beliefs, the teacher refused to honor the policy and sued the school district, alleging that the school discriminated against him by refusing to accommodate his sincerely held religious beliefs. The court noted that the teacher's religious opposition to transgenderism was directly at odds with the school's policy of respect for transgender students, which is grounded in supporting and affirming those students. Of significance, the court noted that continuing to allow the teacher an accommodation that resulted in complaints that transgender students felt targeted and dehumanized could potentially have subjected the school to a Title IX discrimination lawsuit. This increased risk of liability constituted an undue hardship that Title VII does not require the school to bear.
For readers wondering how companies can serve as allies to their transgender workforces and customers, here are a few suggestions:
- Educate. There are free resources available from organizations such as Stonewall and HRC. You may also read books involving the LGBTQ+ community like A Quick & Easy Guide to They/Them Pronouns.
- Review company policies and form administrative documents (such as offer letters and dress codes) to remove gender-specific language and ensure that you are not making assumptions about a client, candidate, or employee's gender.
- Ask or provide opportunities for disclosure of preferred names and pronouns during the interview and onboarding process. Use these responses as a basis of introducing new employees.
- Create policies that allow inclusion of personal pronouns in email signature lines.
- Revise non-discrimination and anti-harassment policies to include gender expression.
- Train your managers and leaders on inclusive strategies focused on transgender and gender non-conforming education.
Allowing transgender individuals to feel welcomed and supported in the workplace can relieve some of the weight of the "backpack" they may carry daily.