BROKER-DEALER -
FINRA Revises Problem Codes for Reporting Customer Complaints and for Filing Documents Online -
On June 10, the Financial Industry Regulatory Authority (FINRA) issued Regulatory Notice 20-17, which addresses changes to the Problem Codes that FINRA members are required to use for self-reporting customer complaints. These changes are designed in part to account for the new Regulation Best Interest and Form CRS requirements that take effect on June 30.
Please see full publication below for more information.