Massachusetts-Based Background Check Company Creative Services Faces Multiple Lawsuits Over Data Breach -

"'CSI determined that certain files dating from November 2018 to November 2021 may have been copied from their systems as part of a cyberattack,' BU wrote in its notification."

Why this is important: Companies that are handling confidential information need to ensure that they have rigorous protocols to guarantee the protection of that confidential information. Handling and processing confidential information without rigorous protocols to protect that information opens a company up to potential massive liability, as evidenced by the four class action suits against Creative Services Inc. ("CSI"). As explained in the article, it appears that the basis for the four lawsuits is that CSI did not take adequate steps (and was thus negligent) in protecting its customers' information. These protocols should be reviewed on a regular basis to ensure that they are complying with any applicable local, state, or federal privacy requirements, and also account for the changing threat landscape.