Listen to Rich Bracken in this CLIENTSpeak conversation with Edward Bender, General Counsel & Executive Director of Regulatory Affairs with the South Carolina Hospital Association.
Edward, a former attorney at a South Carolina law firm, shares his unique insights, having been outside counsel and now looking at the legal landscape through a client lens.
Rich and Edward discuss several key topics to providing exceptional client service including:
- Tips on See more +
Listen to Rich Bracken in this CLIENTSpeak conversation with Edward Bender, General Counsel & Executive Director of Regulatory Affairs with the South Carolina Hospital Association.
Edward, a former attorney at a South Carolina law firm, shares his unique insights, having been outside counsel and now looking at the legal landscape through a client lens.
Rich and Edward discuss several key topics to providing exceptional client service including:
- Tips on proper communication with clients
- How budgeting and creative pricing can set your firm apart
- Strategies for marketing communications directed at prospects and clients
- Guidance for Associates looking to establish themselves early in their career
- What will get the attention of most clients from an experience standpoint
The CoachIN podcast, presented by Society 54, showcased the best revenue generation and strategic marketing tips for attorneys, professional services providers and in-house business development and marketing teams, as well as some insights on personal development and some fun surprises here and there.
If you are an in-house counsel and would like to share your thoughts on how to better serve your needs as a client with law firms all over the country, please let us know! We’d love to talk with you! Contact rich@society54.com.
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