Exeter Finance Clients Notified of Third-Party Data Breach by NCB Management Services, Inc

Console and Associates, P.C.

On June 7, 2023, Exeter Finance, LLC filed a notice of data breach with the Commonwealth of Massachusetts Office of Consumer Affairs and Business Regulation, a division of the Massachusetts Attorney General’s office. after learning about a third-party data breach occurring at NCB Management Services, Inc (“NCB”). NCB is a vendor that Exeter uses to manage its accounts receivables. Based on the company’s official filing, the incident resulted in an unauthorized party gaining access to consumers’ names and financial account information. After confirming that consumer data was leaked, Exeter began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.

If you received a data breach notification from Exeter Finance or NCB Management Services, Inc, it is essential you understand what is at risk and what you can do about it. Based on the recent filing, it appears that NCB is sending data breach letters on behalf of Exeter Finance. However, don’t let the fact that you haven’t heard of NCB Management Services lure you into a false sense of security—the breach still could have impacted your confidential information. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the Exeter Finance / NCB data breach, please see our recent piece on the topic here.

What We Know So Far About the Exeter Finance Breach

News of the Exeter Finance data breach is still fresh; however, what we know at this point comes from NCB’s filing with the Massachusetts Attorney General. According to this source, on February 4, 2023, NCB learned that an unauthorized actor had gained access to the company’s computer system a few days earlier, on February 1, 2023. In response, NCB launched an investigation to determine whether any confidential consumer data was leaked and which consumers may have been impacted.

The NCB investigation confirmed that an unauthorized party was able to access certain files on the company’s network. NCB later learned that some of these files contained confidential information belonging to Exeter clients.

Upon discovering that sensitive consumer data was made available to an unauthorized party, Exeter Finance began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name and financial account information

On June 7, 2023, NCB, on behalf of Exeter Finance, sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

More Information About Exeter Finance, LLC

Founded in 2006, Exeter Finance, LLC is an automobile financing company based in Irving, Texas. The company was acquired by Blackstone Group in 2011, and then more recently acquired by Warburg Pincus in 2021. Exeter has helped over one million consumers purchase vehicles through its varying auto loan products. Exeter Finance employs more than 1,000 people and generates approximately $515 million in annual revenue.

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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