GOES Website Goes Away.....October 1, Trusted Travelers Take Note

by Dickinson Wright
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Dickinson Wright

Effective October 1, 2017, U.S. Customs and Border Protection (CBP) is replacing the GOES (global online enrollment system) website with the new cloud based Trusted Traveler Program (TTP) system website. Users of the various Trusted Traveler Programs (Global Entry, Nexus, Sentri, Fast, APEC) managed by CBP are all familiar with the GOES website. The GOES website is used for applications and the creation of accounts as well as receiving notifications from CBP and updating certain account information.

September 30 will be the last day users can access the GOES website information regarding their accounts. It is critical for users to save/print out their information in their GOES account including their PASSID membership number to recreate their account in the new TTP system.

What do current TTP program participants need to do before September 30?

Make sure your GOES profile information is correct. Log into your GOES account at: https://goes-app.cbp.dhs.gov/ and print/save the information located in your profile. Make sure to record your PASSID number, which appears on the back of your TTP card or in the top left corner of your GOES homepage.

Create a Login.gov account, if you do not have one. Visit https://login.gov/ . The GOES user ID/password will not work to log in into the new TTP system website. You can also create this Login.gov account after September 30, 2017.

The GOES website will be gone on October 1, 2017. So, what must TTP users do on or after October 1?

  1.  After using login.gov to create an account for authentication, create a new account using the TTP system at https://ttp.cbp.dhs.gov (not yet activated).
  2. For those who had started an application in GOES before October 1, the application will be cancelled unless it is submitted before October 1. If the application was not submitted in GOES before October 1, the data will be lost and a new application must be submitted using the TTP system.
  3. To manage TTP accounts in the future, the place to go will be https://ttp.cbp.dhs.gov (not yet activated).

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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