In this episode of The Good Bot, Brett Mason sits down with Leigh Zeiser, director of AI and automation at Troutman Pepper Locke, to unpack how the firm operationalizes AI responsibly. They discuss the firm's AI portfolio — including Athena, the internal GPT-based chat agent — and the categories of tools used for research, drafting, eDiscovery, knowledge management, and workflow automation. The conversation covers the firm's evaluation framework and non-negotiables (security, accuracy, fit for purpose, and contractual safeguards), See more +
In this episode of The Good Bot, Brett Mason sits down with Leigh Zeiser, director of AI and automation at Troutman Pepper Locke, to unpack how the firm operationalizes AI responsibly. They discuss the firm's AI portfolio — including Athena, the internal GPT-based chat agent — and the categories of tools used for research, drafting, eDiscovery, knowledge management, and workflow automation. The conversation covers the firm's evaluation framework and non-negotiables (security, accuracy, fit for purpose, and contractual safeguards), the tradeoffs of building versus buying, and why human oversight and line-by-line accuracy testing remain essential. See less -
