As most North Carolina employers know, Governor Cooper previously issued an Executive Order relaxing certain unemployment eligibility requirements for employees adversely affected by COVID-19 and waiving charges to employer accounts. Implementing the changes announced by Governor Cooper, the North Carolina Division of Employment Security recently issued emergency rules that went into effect on April 14, 2020. The emergency rules impose a new “surprise” requirement on employers – which will require you to revise your standard policies and practices.
Pursuant to 04 NCAC 24G .0102, at the time of separation, North Carolina employers must now provide employees with notice informing them that:
- Unemployment insurance benefits are available to unemployed workers who meet applicable eligibility requirements;
- Employees may file a claim in the first week that employment stops or hours are reduced;
- Employees may file claims online at des.nc.gov or by telephone at (888) 737-0259;
- Employees must provide certain information to DES to process the claim, including the worker’s full legal name, social security number, and, authorization to work if the worker is not a United States citizen or resident; and
- Employees may contact DES at (888) 737-0259 and select the appropriate menu option for assistance.
As a result, employers should ensure they introduce this required notice into their standard practices and procedures as soon as possible.
