On December 15, 2022, Order Express, Inc. reported a data breach with several state attorney general offices after the company learned of a data security incident resulting in the sensitive information of more than 63,000 consumers being leaked. According to Order Express, the breach resulted in consumers’ names and Social Security numbers being compromised. Recently, Order Express sent out data breach letters to all affected parties, informing them of the incident and what they can do to protect themselves from identity theft and other frauds.
When you used the services of Order Express, you assumed that the company would do whatever it took to keep your information secure. However, news of the recent Order Express data breach may have you second-guessing those assumptions. And as a result of the breach, your private information may now be in the hands of criminals looking to steal your identity. As we’ve discussed in previous posts, data breaches such as this one greatly increase your risk of experiencing identity theft and other frauds. As a data breach victim, it is important that you understand what steps you can take to reduce the risk of fraud, as well as how you can hold a company that negligently leaks your information financially accountable.
What We Know About the Order Express Data Breach
The available information regarding the Order Express breach comes from the company’s filing with the various state attorney general offices, including Massachusetts, Maine and Montana. According to these sources, on September 7, 2022, Order Express detected unusual activity within its computer network. Upon discovery of what the company thought could be a potential cyberattack, Order Express launched an investigation into the incident with the assistance of third-party data security specialists.
The company’s investigation confirmed that an unauthorized party was able to access its computer network between July 29, 2022 and September 7, 2022. Further, the investigation also revealed that some of the files that were accessible to the unauthorized party contained sensitive information belonging to certain individuals.
Upon discovering that confidential consumer data was made available to an unauthorized party, Order Express began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your first and last name and Social Security number.
On December 15, 2022, Order Express sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident. According to the Maine Attorney General’s office, the Order Express data breach impacted 63,220 people across the country.
More Information About Order Express, Inc.
Founded in 1993, Order Express, Inc. is a financial services company based in Chicago, Illinois. The company provides money transfer and check cashing services, as well as other related services such as small loans and money orders. Order Express also sells plane tickets and provides bill-pay services. Order Express has branches throughout much of the United States, including in Arizona, Arkansas, Delaware, California, Georgia, Illinois, Pennsylvania, Ohio, South Carolina, Texas, Washington and Wisconsin. Order Express also operates JP Check Cashing Financial and OrderExpress Financial. Order Express employs more than 130 people and generates approximately $28 million in annual revenue.
