On October 31, 2024, Pacific Life Insurance Company filed a notice of data breach after discovering that confidential information belonging to certain Pacific Life clients was subject to unauthorized access as a result of a cybersecurity incident at Infosys McCamish Systems (“IMS”). In this notice, IMS explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers and financial account information. Upon completing its investigation, IMS began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Infosys McCamish or Pacific Life Insurance Company, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Infosys McCamish Systems / Pacific Life data breach. For more information, please see our recent piece on the topic here.
What Caused the Data Breach Affecting Pacific Life Customers?
The Infosys McCamish Systems / Pacific Life data breach was only recently announced, and more information is expected in the near future. However, Pacific Life’s filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, on November 2, 2023, IMS learned that portions of the company’s IT network were encrypted by ransomware. In response, IMS launched an investigation with the help of outside cybersecurity experts.
Through this investigation, IMS confirmed that there was unauthorized activity within its network between October 29, 2023 and November 2, 2023. It was also determined that the unauthorized party accessed certain files containing confidential information belonging to Pacific Life customers.
After learning that sensitive consumer data was accessible to an unauthorized party, Infosys McCamish Systems reviewed the compromised files to determine what information was leaked and which consumers were impacted. IMS completed this process on October 15, 2024. While the breached information varies depending on the individual, it may include your name, Social Security number and financial account information.
On October 31, 2024, Infosys McCamish Systems sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About Pacific Life Insurance Company and Infosys McCamish
Pacific Life Insurance Company is a financial services company based out of Newport Beach, California. Pacific Life offers a range of financial services, including life insurance, annuities, and insurance products. Pacific Life Insurance Company employs more than 3,861 people and generates approximately $14 billion in annual revenue.
Infosys McCamish Systems LLC is a life insurance and retirement services company based in Atlanta, Georgia. Infosys McCamish is a subsidiary of Infosys BPO Ltd, the Business Process Outsourcing subsidiary of Infosys Limited. Infosys McCamish Systems’ parent company, Infosys Limited, is an India-based provider of IT and consulting services. Infosys Limited employs more than 314,000 people and generates approximately $18 billion in annual revenue.
