On April 28, 2023, Pinnacle Propane (“Pinnacle”) filed a notice of data breach with the Montana Attorney General after confirming that consumer data within the company’s possession was leaked as a result of a recent cyberattack. Based on the company’s official filing, the incident resulted in an unauthorized party gaining access to consumers’ names and Social Security numbers. After confirming that consumer data was leaked, Pinnacle began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.

If you received a data breach notification from Pinnacle Propane, it is essential you understand what is at risk and what you can do about it. As we’ve discussed in previous posts, hackers go to great effort to obtain sensitive consumer information they can use to commit identity theft and other frauds. And, while companies are legally obligated to make reasonable efforts to protect your data, not every company’s commitment to data security is what it should be. You can learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the Pinnacle Propane data breach by speaking with a data breach lawyer.

What We Know So Far About the Pinnacle Propane Breach

News of the Pinnacle Propane data breach is still fresh; however, what we know at this point comes from the company’s filing with the Montana Attorney General. According to this source, on December 4, 2022, Pinnacle learned that an unauthorized party was able to access the company’s computer network between November 28, 2022 and December 6, 2022. In response, Pinnacle quickly secured its computer system, notified law enforcement, and then began working with third-party data security specialists to investigate the incident.

The Pinnacle investigation confirmed that some of the files that were accessible to the unauthorized party contained confidential consumer information.

Upon discovering that sensitive consumer data was made available to an unauthorized party, Pinnacle Propane began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name and Social Security number.

On April 28, 2023, Pinnacle Propane sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

More Information About Pinnacle Propane

Founded in 2010, Pinnacle Propane is a propane distribution company based in Irving, Texas. The company offers residential, commercial & wholesale propane services to customers throughout nine states in the South and Midwest United States. In 2017, the Dutch company, SHV Energy, acquired Pinnacle Propane. Pinnacle Propane employs more than 469 people and generates approximately $125 million in annual revenue. Pinnacle’s parent company, SHV Energy, employs approximately 17,000 people and generates roughly $11.5 billion in annual revenue.