Too Complex to Succeed: Citibank Incorrect Wires Out $900MM: Part 3 – Pierson v. Post and Black Swans

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This week, I have been reviewing the recent court decision involving Citibank. The bank was attempting to recoup some $500 million of a total of $900 million it erroneously wired out on behalf of Revlon to Revlon’s creditors. The full District Court opinion is available here. Previously I have reviewed the facts and legal arguments and the compliance lessons learned. Today I want to consider whether the matter was so unusual as to qualify as a Black Swan event and what that might mean in a court of law and in the court of public opinion. For a more verbal take on the case, listen to Matt Kelly and myself on this week’s Compliance into the Weeds.

First, with a tip of the hat to the Ex-Pats and Section 3; let us explore the reason this case is influenced by a long-ago case involving the rule of capture;  Pierson v. Post, decided in 1805. Post was on the trail of a fox. As he neared killing it, one Pierson came upon the scene and did so, taking the fox as his capture. Post sued claiming he held the right to the fox under the right of pursuit and won at the trial court. The decision was reversed by the appeals court, which found giving chase was not enough. The Court stated, “If the first seeing, starting, or pursuing such animals, without having so wounded, circumvented or ensnared the animal, so as to deprive them of their natural liberty, and subject them to the control of their pursuer, should afford the basis of actions against others for intercepting and killing them, it would prove a fertile course of quarrels and litigation.”

The way Pierson v. Post influences the Citibank case is its grounding in public policy reasons for the decision. That policy was that mere pursuit alone, was not enough to invoke capture. A hunter had to slay the quarry. Only through the finality of slaying would you have one clear determinant of ownership. Otherwise, there could be numerous claimants alleging chase alone is enough to convey property rights. Finally, and as I noted those many years ago, I still object to the description of the fox as a “wild and noxious beast”.

Black Swan or Foreseeable Event

Citibank tried to argue the erroneous payment of $900 million to the creditors of Revlon was a Black Swanevent. The court stated, “In other words, the mistake here was the proverbial “Black Swan” event. See generally NASSIM NICHOLAS TALEB, THE BLACK SWAN: THE IMPACT OF THE HIGHLY IMPROBABLE (2007).” The Black Swan event was not that a mistake happened but one of the size of the payment which erroneously went out the door, nearly $1 billion.

The problem with this characterization is that the basic issue, wiring monies out of the bank, in the manner prescribed by the specific facts of this transaction were known within Citibank. Initially, the Court stated, “On Flexcube, the easiest (or perhaps only) way to execute the transaction”. Clearly this type of transaction was anticipated because the software could handle it. Next, the Flexcube software had specific instructions (Documentation) on how to handle the transaction. The Court opinion stated, “The Fund Sighting Manual [Documentation] explains that, in order to suppress payment of a principal amount, “ALL of the below field[s] must be set to the wash account: FRONT[;] FUND[; and] PRINCIPAL” — meaning that the employee had to check all three of those boxes and input the wash account number into the relevant fields.” Apparently either the software manufacturer had anticipated this type of transaction or it could have been Citibank employees themselves who created the Documentation. The Court opinion is silent upon that question. But whichever it is, the same conclusion can be drawn, the event was foreseeable.

Citibank tried to argue that the unforced error was so large, that alone qualified it as a Black Swan event. Here the Court opinion stated, “Citibank’s own witnesses could not identify a single instance in which the bank — or, indeed, any bank — had made an error of similar magnitude. “[Q:] Can you recall any instance in your 15-year career . . . in which Citibank made a mistake in transferring more than $50 million? [A:] I don’t recall.”; “[Q:] [I]n your 22 years in the industry, you are not aware of an error of this size having occurred anywhere, whether within Citibank or any other bank? [A:] Correct.”). [citations omitted]

Yet it was this seeming logic which fed upon itself, dooming Citibank and favoring the creditors. Here the Court stated, “Given a choice between assuming that Revlon had paid off the 2016 Term Loan early — as borrowers sometimes do and assuming that Citibank or Revlon had mistakenly transferred over $900 million — something no bank may have ever done before (and may never do again) — it would have been borderline irrational to choose the latter. “It seemed far more likely to me that Citibank had made the August 11th payments on purpose but without a contemporaneous notice, than that Citibank had accidentally transferred hundreds of millions of dollars to multiple lenders in the exact amounts they were owed.”. [citations omitted]

The Court thus concluded, “the Lenders’ inference was rationally and reasonably based on the fact the Calculation Statements, sent shortly before the payments, characterized the interest payments as “due” — in each case, no fewer than six times, in fact. Put another way, it was not reasonable for the creditors receiving the money to conclude a mistake had been made. “Considering this fact together with the other reasons recipients of the August 11th wire transfers would have reasonably thought the payments were intentional — the fact that they equaled to the penny the amount of principal and interest outstanding and the fact that no bank had ever made a mistake of a similar nature or magnitude — it would have been downright irrational to conclude that a mistake had occurred.”

This entire argument around Black Swan events seems to me to be almost a red herring. Citibank did handle transactions of this type and had done so in the past. The only question was how costly the mistake could be for the bank. There were software instructions in the form of documentation which clearly instructed Citibank employees (or those outsourced workers) handling the Citibank account on the precise steps to take. Was this documentation consulted? Was there effective training? Those questions were not addressed by the Court.

In other words, it was foreseeable that a mistake could occur. That also means it was foreseeable to have an internal control in place around this issue. Whether you want to go with a Tom Fox style transaction control or a Matt Kelly style process control; either one would have provided yet more oversight to ensure the event did not occur. For the compliance professional or anyone in charge of a risk register, the matter presents an awful lesson on what can happen when the worst happens.

How does all this tie into Pierson v. Post? Both cases relate to the need for certainty in the law. Thedischarge for value exception is based upon a public policy formulation. Obviously there needs to be a way to unwind transactions which are in error. Yet, equally importantly, any debtor who receives not only the full payment but exact down to the penny payment should be able to rely on that payment. It should not be the burden of every discharged creditor to check and see if a final payment was intentionally and correctly sent. That burden should be on the person or entity making the payment.

I hope you have enjoyed this series. I would urge readers of the blog, especially lawyers, to read the entire opinion which details the actions and decisions made after the payment which influenced the Court’s approval of the discharge for value doctrine in this case. Finally, several people have inquired as to whether the Court took up the question of whether Revlon who any monies back to Citibank for the error. The Court did not have that question before it.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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