Video Viewing Information: A How-To Guide

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The Video Privacy Protection Act (“VPPA”) was passed in 1988 in reaction to a fear that people other than a consumer and a video rental store could collect information on a consumer’s video rental history. This was not an academic concern at the time. Immediately prior to the passage of the VPPA, Judge Robert Bork, who had been nominated to the Supreme Court, had his video rental history published by a newspaper that was investigating whether he was fit to hold office.

Among other things, the VPPA protects consumers by limiting disclosure of rental and sales records by video tape service providers to the consumer, people who have the consumer’s consent, and law enforcement agencies who have a warrant, subpoena, or court order. Recently, the plaintiff’s bar has tried to revive the VPPA by applying its provisions to websites that stream movies and digital content, such as iTunes, Amazon Video, and Netflix. The following provides a snapshot of information concerning video viewing.

53%

Percentage of US homes with access to a subscription-based video-on demand (SVOD) service.1

>151 hours

The amount of time spent by an average consumer viewing video content each month.2

$2,500

Potential liability per violation of the VPPA.3

If your organization rents, sells, or streams video content consider the following steps to reduce your risk of liability under the VPPA:

  1. Does your organization fall under the definition of a video tape service provider or a provider of similar audio visual materials as those terms are defined under the VPPA?
  2. Does your organization share information concerning consumers’ video viewing habits with any third parties?
  3. Which platforms does your organization use to provide access to videos?
  4. Does the video platform transmit personal information to third parties?
  5. Does your organization obtain consent prior to sharing information about consumers that view video content?

1. Nielsen, The Total Audience Report Q2 2016, (September 26, 2016), http://www.nielsen.com/us/en/insights/reports/2016/the-nielsen-total-audience-report-q2-2016.html.

2. Id. at 11.

3. 18 U.S. Code § 2710(c)(2)(A).

[View source.]

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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