August 24th, 2021
1:00 PM - 2:00 PM EDT
Tracking and maintaining a high custodian acceptance rate is imperative to the defensibility of your ediscovery process. For lean or other bandwidth-strapped legal teams, chasing down custodians can quickly become overwhelming– especially when juggling multiple projects.
Join our Zapproved team as we present actionable tips learned in the field that help improve your custodian compliance. This webinar is designed to help teams using either a manual legal hold process or in-house legal hold software.
Speakers
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Lindsey Tsai
Product Marketing Manager
Zapproved
Lindsey Tsai joined Zapproved in 2018 with a background in sales and account management. She spent the first three years at Zapproved as a Customer Success Manager working to optimize customers' in-house eDiscovery programs using Zapproved software. Now in Product Marketing, Lindsey works to communicate the value of Zapproved software to current customers and the market.
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Claira Hart
Customer Success Manager
Zapproved
Claira Hart is a Customer Success Manager at Zapproved. In her current role, she partners with corporate legal teams to ensure that their eDiscovery needs are being met and makes actionable plans to make sure the products are being used to their fullest potential to meet customer initiatives. Prior to this role, Claira joined the Zapproved team with three years of additional Customer Support Team Management and direct customer support experience at an Education Technology SaaS company.
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