Websites and the Americans With Disabilities Act: What Franchisors and Franchisees Need to Know

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During the past few years, there has been a virtual explosion in the number of lawsuits being filed asserting that a business’ website violates the Americans with Disabilities Act (ADA). In the first nine months of 2018 alone, more than 1,000 such cases were filed. Absent intervention by the Department of Justice (DOJ) or Congress, the number of these cases will continue to increase. While nearly all of them are being filed in just three states—California, Florida and New York—companies doing business throughout the United States, and in a wide variety of industries (including hotels, banks, clothing and other retailers, supermarkets and restaurants), are being targeted.

Originally published in the Winter 2019 edition of The Franchise Lawyer (Vol. 22, No. 1).

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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