Skilled Nursing Facilities in particular and to a lesser extent other types of Residential Care Facilities, including Assisted Living Facilities and Behavioral Health Facilities, have always been under the government’s watchful eye given that they serve vulnerable populations and often receive significant amounts of government funding, including from Medicare and/or Medicaid. However, Residential Care Facilities, in particular Skilled Nursing Facilities, are under especially intense scrutiny right now due to the COVID-19 pandemic.
Federal grand jury investigations and Centers for Medicare & Medicaid Services probes have been in the news in recent months. Investigators are responding to complaints against entities caring for patients particularly susceptible to COVID-19, including allegations that facilities “failed to follow proper COVID-19 safety and infection control procedures.” These investigations, including the federal probe of Brighton Rehab and Wellness Center in Western Pennsylvania, are often being conducted in conjunction with state and local prosecutors and agencies and include the issuance of grand jury subpoenas and the execution of search warrants.
Alternatively, Residential Care Facilities are also being targeted in cases brought pursuant to the False Claims Act. For example, SavaSeniorCare LLC and related entities, based in Georgia, recently agreed to pay $11.2 million — and maybe more. The settlement was intended to resolve allegations that Sava violated the False Claims Act by causing its skilled nursing facilities to bill the Medicare program for rehabilitation therapy services that were not reasonable, necessary or skilled, and to resolve allegations that Sava billed the Medicare and Medicaid programs for grossly substandard skilled nursing services.
As a result, now more than ever, Residential Care Facilities must make sure to have robust, updated Corporate Compliance Programs that are being properly enforced in order to avoid being the subject of such a criminal investigation or at least mitigate the consequences of one. A well-designed and diligently enforced Corporate Compliance Program will also help an organization avoid being the defendant in a False Claims Act case.
A robust Corporate Compliance Program is intended to prevent misconduct. Additionally, when misconduct does occur, a Corporate Compliance Program can facilitate the reporting and the correction of such misconduct. Finally, an effective Corporate Compliance Program can help secure leniency from the government when misconduct occurs.
Residential Care Facilities who already have Corporate Compliance Programs in place should ask themselves certain questions to ensure they are sufficient:
1. Is the compliance program being applied earnestly and in good faith? In other words, is the program adequately resourced and empowered to function effectively?
2. Is the organization’s compliance program updated on a regular basis as well as when the organization’s business changes and when applicable laws and regulations change?
3. Does the organization’s staff receive regular training regarding what is required of them pursuant to the compliance program?
4. Is disciplinary action taken when a staff member fails to follow the policies and procedures in the compliance program?