[author: Noreen Fishman]
PPC is incredibly complex – but it can offer tremendous benefits when used correctly. Unless your PPC is already in a sophisticated state, chances are there is more you can do to achieve PPC success. Here are ten of our favorite tactics for improving pay-per-click for law firms.
A campaign will perform better when you are directing it toward a specific audience. You can use Google Ads and Analytics together to define the right audience.
Think of demographics and affinity as “who they are”, and in-market audiences as “what they’re doing”. This makes it possible to discover audiences who are actively “in the market” for services like yours.
Reaching potential clients at key milestones in their lives can increase your chances of engaging with them. Google Ads allow you to target people at events like college graduation, marriage, or moving.
You likely have a core audience and set of keywords that you are targeting, but you may want to look outside of those core groups occasionally. When it comes to machine learning, remember that the “machine” has to “learn”. To get a good understanding, the platform needs a higher volume to read. Additionally, you still need to use high-quality headlines and descriptions on any ad, machine learning aside.
It’s important to have goals for cost per acquisition and return on ad spend figures. Now, digital platforms have the ability to automatically scale to certain targets – but you have to have them in place. Make sure to take other marketing activities, your client lifetime value, and profit margins into account when settling on these figures.
But first, see the point above. Once you have a foundational element established, you can let the system do more of the automated work on your campaigns.
In the old days, people treated Bing ads like an afterthought and didn’t really allocate any budget to them. However, Microsoft has come a long way since then. They even offer a few features that Google doesn’t. It’s worth experimenting with a few campaigns to diversify and see how things go.
You don’t want to market to everyone who visits your site equally. Some pages present higher-quality leads. For example, a visit to a specific case study page displays more interest than your home page. Use the information you have at your disposal from GA to create better remarketing campaigns.
In legal matters, time is of the essence. You want prospective clients to take the next step as soon as possible. Try using Google ad extensions like call buttons, location information, or links to specific parts of your website.
PPC professionals often perform audits that result in restructuring overall campaigns. Think of your campaign structure like the foundation of a house – if you don’t get it right, not much else will matter. Furthermore, if you want to take advantage of automation, you have to be very strategic about how you structure the campaigns. There is no one-size-fits-all approach to structuring campaigns, but you’ll have to take geography, seasonality, core terms, budget ownership, and bandwidth to manage campaigns into account. Proper setup will require some heavy lifting and in many cases, it makes sense to get input from a seasoned professional.
These are just a few of our favorite tips but by no means a comprehensive strategy. If you’re looking for new ways to boost performance, try a few of these tactics. Remember: sometimes it’s worth going back to the ground level and rebuilding your strategy and campaigns from the foundation. If you need help doing so – or if you have any PPC questions at all – reach out to our paid advertising consultants.