While some of the challenges our Team Alex participants faced were adjustments to how to use the assistive mobility device, others had to deal with the accessibility of the building. Title III of the Americans with Disabilities Act (ADA) covers accessibility of places of public accommodations and prohibits discrimination against people with disabilities. While the ADA does not define "places of public accommodation," it does give examples, which include hotels, restaurants, theaters, hospitals, and insurance offices, among others. Essentially, if your business is open to the public and you have customers on your premises, your business may be considered a place of public accommodation and must comply with Title III.
To ensure your business is compliant with Title III, determine when your building was constructed and when any major alterations have occurred on the premises. This will determine whether the premises fall within the 1991 or the 2010 Standards for Accessible Design Guidelines used to ensure compliance with Title III. Once this determination is made, conduct a thorough inspection of the premises from the parking lot to the restrooms. Below are common areas that you should inspect to ensure compliance under Title III:
The above list should be a starting point to ensure compliance with Title III. Making your premises ADA compliant ensures that individuals like Alex have access to the services your company provides.