On January 30, 2025, Lucent Health Solutions, LLC (“Lucent Health”) filed a notice of data breach with the Attorney General of California after discovering that the company was the victim of an email phishing attack. In this notice, Lucent Health explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their name, Social Security number, date of birth, and health insurance, dental insurance, and/or vision insurance policy information. Upon completing its investigation, Lucent Health began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Lucent Health Solutions, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Lucent Health data breach. For more information, please see our recent piece on the topic here.
What Caused the Lucent Health Data Breach?
The Lucent Health data breach was only recently announced, and more information is expected in the near future. However, Lucent Health’s filing with the Attorney General of California provides some important information on what led up to the breach. Lucent Health also posted a website notice discussing the incident.
According to this source, Lucent Health acquired Capitol Administrators. As a result, Lucent Health continued the operations of Capital Administrators. On October 2, 2023, a Lucent Health manager in California opened a “phishing” email that appeared to be from a trusted source.
In response, Lucent Health’s IT team identified the suspicious activity and eliminated the unauthorized access within 90 minutes. Lucent Health then brought on a team of outside cybersecurity experts to assist with the company’s investigation. Through this investigation, Lucent Health learned that an unauthorized party was able to access certain confidential consumer information in its possession.
After learning that sensitive consumer data was accessible to an unauthorized party, Lucent Health reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, Social Security number, date of birth, and health insurance, dental insurance, and/or vision insurance policy information.
On January 30, 2025, Lucent Health sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About Lucent Health Solutions
Lucent Health Solutions is a healthcare management company specializing in self-funded health plans and cost-containment strategies for employers. Headquartered in Nashville, Tennessee, the company provides health plan administration, analytics, and personalized care management solutions to help businesses control healthcare costs while improving employee well-being. The organization employs approximately 400 people and generates an estimated $315 million in annual revenue.