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Client Services Risk Assessment

Poston Communications

Crisis: What Role Does Leadership Play in Crisis Communications?

Poston Communications on

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly unexpected, strong...more

ArentFox Schiff

AI in Family Offices: The Risks of Relying on AI for Decision-Making and Client Services

ArentFox Schiff on

In the evolving landscape of family offices, the integration of artificial intelligence (AI) presents both opportunities and challenges, particularly in terms of fiduciary responsibility and client services. Family offices,...more

Timothy Corcoran - Corcoran Consulting Group

Understanding Change Triggers

In the Biglaw legal marketplace, it’s taken as gospel that loyalty is dead. Corporate clients that once retained the same law firms over a multi-year period may now issue RFPs and shift the work to lower-priced firms....more

Burr & Forman

TN Ethics Opinion Approves Lawyers’ Cloud Storage of Client Data

Burr & Forman on

Tennessee has joined other states in formally approving lawyers’ cloud-storage of client-confidential data. The Board of Professional Responsibility (“BOPR”) held that lawyers ethically may use cloud storage for...more

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