Legal AI in Practice: Firm Governance, Build vs. Buy Decisions, and Vendor Due Diligence — The Good Bot Podcast
Point-of-Sale Finance Series: Understanding State Licensing for Nonbank Providers — The Consumer Finance Podcast
(Podcast) The Briefing - Studios Beware: The Danger of the Beauty and the Beast Copyright Decision
Innovation in Compliance: Brad Stevens: Part 1 - Transforming Outsource Perceptions
Podcast — EU Data Act: Spotlight on Switching Requirements for Data Processing Services
Compliance into the Weeds: Fracht - The Bonkers Sanctions Case
DE Under 3: Court Held That Workday Was an “Agent” to Employers Licensing its AI Applicant Screening Tools
Business Associates Here, There, and Everywhere: When Does Your Service Provider Really Need to Sign a HIPAA Business Associate Agreement?
In House Counsel: How To Measure the Effectiveness of Your Staffing Strategy
Sitting with the C-Suite: Identifying Opportunities to Leverage Human Capital
The CCPA for the Land Title Industry: Service Providers and Sale of Data Under the CCPA
Podcast - Risk Management: Troubleshooting & Problem Solving
Cybersecurity in the investment management industry
FCPA Compliance and Ethics Report-Episode 157-Training of Third Parties Under the FCPA
Special Report: The Hot-ish Swag at LegalTech New York 2015
If anyone at your organization has ever discussed a legal matter with a consumer AI chatbot, a federal judge just confirmed what nearly half of in-house counsel already feared: those conversations are likely not privileged....more
Takeaway: As agentic AI products shift from passive tools to autonomous actors, we see a move beyond traditional SaaS contracting models to a hybrid approach incorporating BPO-style clauses, including clauses covering service...more
Outsourcing strategies in 2026 are being shaped by persistent disruption. Geopolitical uncertainty, major service outages, talent disruption, and post COVID-19 consolidation initiatives are driving a renewed focus on...more
You folks might remember I covered a story about ETN America and officer Shlomi Cohen being sued by the Wolf in a TCPA class action. ETN responded by issuing a press release doubling down on its TCPA compliance efforts, which...more
Any cloud service provider seeking to offer cloud services to the German public sector will inevitably have to deal with the Supplementary Contractual Conditions for the Procurement of IT Services (Ergänzende...more
Cybersecurity and data privacy provisions should be a central consideration whenever parties negotiate contracts involving third‑party service providers who will access or process business data. This applies across a broad...more
On November 17, 2025, Ontario’s Information and Privacy Commissioner (ON IPC) and Alberta’s Office of the Information and Privacy Commissioner (AB OIPC) each released their findings from their investigations into a...more
As demand for data-intensive and AI-driven workloads continues to grow, customers are increasingly encountering constraints on cloud compute resources—particularly specialized processors and region-specific capacity. These...more
Cloud computing has been sold as elastic, on-demand access to virtually unlimited resources. However, the rapid growth of data-intensive and artificial intelligence–driven workloads has strained the availability of certain...more
While often described as a hybrid of Software‑as‑a‑Service (SaaS) and Business Process Outsourcing (BPO), Business-Process-as-a-Service (BPaaS) is far more than the sum of its parts. It represents a strategic shift toward...more
As organizations increasingly rely on third-party service providers (TPSPs) for critical services, including cloud computing, IT management, and fintech solutions, the scale and complexity of cyber risks have grown. A recent...more
In this episode of The Good Bot, Brett Mason sits down with Leigh Zeiser, director of AI and automation at Troutman Pepper Locke, to unpack how the firm operationalizes AI responsibly. They discuss the firm's AI portfolio —...more
Discussing the impact of the TCPA on the lead gen world. Usually that impact really falls on the brands– the lead buyers– because they end up stuck with the consequences of whatever screw ups the lead seller makes....more
Artificial intelligence has quickly shifted from an innovative experiment to a core operational tool across industries. As business teams explore new AI service providers—ranging from automated analytics engines to...more
Proactive planning and governance from both clients and vendors are essential to manage software sunsetting effectively....more
The Basel Committee on Banking Supervision (BCBS) has published its principles for the sound management of third‑party risk, replacing the 2005 Joint Forum outsourcing paper and establishing a common baseline for banks and...more
Once a company’s organizational documents are settled, the day-to-day aspects of the company’s operations must be addressed, specifically interactions with its suppliers and customers. Even though the company may be eager to...more
Since the enactment of Singapore’s Cybersecurity Act 2018 (Cybersecurity Act), Singapore’s digital economy has grown rapidly, and cyber threats have evolved at a remarkable pace. To address this shifting landscape, the...more
Recently, major media reported that a key financial services provider, SitusAMC, suffered a substantial data security incident. This Alert summarizes what we know so far, the possible legal implications, and some action items...more
Over the last weekend, major media reported that a key financial services provider, SitusAMC, suffered a substantial data security incident. This Alert summarizes what we know so far, the possible legal implications, and some...more
In this article we do a deep dive on key legal issues when buying a software business in Australia. Whether the business offers ‘traditional’ (on-premise) software, software as a service (SaaS, or other as-a-service models)...more
Fraud isn't standing still. As everyday digital tools become more powerful, they are also making some of the oldest scams faster and harder to spot. Fraud isn’t standing still As everyday digital tools become more powerful,...more
As 2025 comes to an end, there have been some valuable cybersecurity lessons for businesses. These involve vendor oversight, internal coordination, and incident response plans. Businesses should vow to address them in 2026 if...more
On October 21, 2025, the New York State Department of Financial Services (NYDFS) released comprehensive guidance for registrants regarding management of cybersecurity risks associated with third-party service providers...more
Morgan Lewis’s technology, outsourcing, and commercial contract team, along with Boston Consulting Group, recently hosted a roundtable dinner in London, during which senior stakeholders from technology suppliers and large...more