CFPB Reports “Doom Loops” and Other Harmful Practices in Credit Card Rewards Programs

The CFPB issued a report detailing the issues faced by consumers regarding credit card rewards programs and reminding credit card industry stakeholders that federal consumer protection laws—including the Consumer Financial Protection Act’s prohibition against unfair, deceptive, or abusive acts or practices—apply to rewards programs offered in connection with consumer financial products or services.
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West Virginia Primary Results: GOP Candidates are AG Morrisey for Governor, State Auditor McCuskey for AG

West Virginia AG Patrick Morrisey has secured the Republican gubernatorial nomination in the state’s primary.
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Illinois AG Sues Southeast Energy Consultants Alleging Deceptive Marketing of ARES Contracts

Illinois AG Kwame Raoul sued marketing company Southeast Energy Consultants LLC, which acquires customers on behalf of alternative retail electric suppliers, for allegedly deceiving consumers into switching from their public utility companies to more expensive contracts with ARES in violation of the Illinois Consumer Fraud and Deceptive Business Practices Act and the Illinois Telephone Solicitations Act.
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NJ Clarifies Civil Rights Protections for Out-of-State Remote Workers

New Jersey AG Matthew Platkin and his office’s Division on Civil Rights issued Guidance on Discrimination and Out-of-State Remote Workers, clarifying that the protections of the state’s Law Against Discrimination extends to remote employees of New Jersey companies who reside and work outside of New Jersey.
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Internet Provider Sued Over Alleged Junk Fees and Deceptive Marketing

Connecticut AG William Tong sued CSC Holdings, LLC, the operating subsidiary of the telecommunications company Altice USA, Inc., alleging that the company’s marketing and provision of Internet services to Connecticut residents under the brand name Optimum violated the Connecticut Unfair Trade Practices Act.
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California AG Releases Guidance on “Honest Pricing Law”

California AG Rob Bonta has issued guidance regarding California Senate Bill 478, also known as the “Honest Pricing Law” or “Hidden Fees Statute,” that will take effect July 1, 2024.
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