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CMS Restarts Hospital Survey Activities Delayed by COVID-19

The Centers for Medicare and Medicaid Services (CMS) notified state survey agency directors that it has lifted previously imposed hospital survey suspensions and resumed routine hospital reaccreditation and recertification...more

CMS Complaint Investigation Process Changes – What Every Hospital with Deemed Status Should Know

The Centers for Medicare & Medicaid Services (CMS) recently announced revisions to its State Operations Manual that change the complaint survey investigation process and typical timeline for resolution....more

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