On May 6, 2021, the CFPB’s Office of Servicemember Affairs issued its eighth annual report summarizing its activities from January 1 through December 31, 2020. The report discussed the Office’s consumer outreach and...more
Continuing our series of blog posts breaking down the CFPB’s final debt collection rule, we now discuss the use of email and text messages, and how to qualify for a safe harbor from civil liability for unintentional third...more
In the next in our series of blog posts breaking down the CFPB’s final debt collection rule, we now turn to a discussion of how to understand and comply with the final rule’s inconvenient time and place provisions. For the...more
The West Virginia Supreme Court recently ruled in favor of a debt collector in an action alleging a violation of West Virginia’s Consumer Credit and Protection Act. In its June 12 decision, the court held that call volume,...more
The CFPB has entered into a consent order with Westlake Services, LLC, an indirect auto finance company, and its wholly owned subsidiary, Wilshire Consumer Credit, LLC, for alleged deceptive debt collection practices. The...more
10/5/2015
/ Automotive Industry ,
Automotive Loans ,
Borrowers ,
Consent Order ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Consumer Lenders ,
Criminal Prosecution ,
Debt Collection ,
Debt Collectors ,
FDCPA ,
Financial Institutions ,
Lenders ,
Motor Vehicles ,
Redress Payments ,
Repossess ,
Title Loans ,
Truth in Lending Act (TILA) ,
Unfair or Deceptive Trade Practices