Kilpatrick Townsend’s Farah Cook and Jeffrey Connell recently presented on the topic of “Emerging Technology in Retail and Consumer Goods.” Innovative technologies continue to alter the retail and consumer goods space, especially following rapid adoption and advancement during the pandemic. Ms. Cook and Mr. Connell examined three key transformative technologies—facial recognition, voice technology, and virtual reality—that promise to shape business risk allocation through their impact on the regulatory and legal environment.