Beware of Another USCIS Telephone Scam


Immigration applicants and foreign residents are advised about another possible telephone scam involving U.S. Customs and Immigration Services (USCIS). If you receive a phone call from 800-375-5283, the USCIS general telephone number, and are asked for the information below, immediately hang up and do not provide the following information:

  • Alien number
  • Passport first and last digit
  • Address in the passport
  • Visa control number
  • Visa expiration date

The USCIS has indicated that is looking into the matter.

Please remember that the USCIS never asks for personal information over the phone. If you receive a telephone call from anyone – including someone identifying himself or herself as a USCIS representative – you should never give payment or personal information over the phone.

As we reported last month, we learned of a telephone scam targeting USCIS applicants and petitioners, in which scammers used a technique called “Caller ID spoofing” to display a misleading or inaccurate phone number in a recipient’s Caller ID. By posing as a USCIS official, the scammer requested personal information (such as Social Security number, passport number, or A-number), identified supposed issues in the recipient’s immigration records, and asked for payment to correct these records.

If you have any questions regarding your immigration status, you should immediately contact a knowledgeable immigration lawyer like the Chicago immigration attorneys at the Shapiro Law Group. You can also contact the National Customer Service Center at 1-800-375-5283, or make an InfoPass appointment by visiting our website at, to check on your immigration record.

If you have been a victim of a telephone scam, you should contact the Federal Trade Commission at or appropriate state authority to report the incident. You may also want to contact an experienced immigration attorney in order to protect your legal rights.

More information on where to report scams in your state can be obtained at

To help protect the public from scammers, the USCIS launched the Unauthorized Practice of Immigration Law (UPIL) Initiative, “to combat immigration services scams by equipping applicants, legal service providers and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices.”

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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