The CFPB has announced the launch of its Spanish language website. According to the CFPB, in response to research showing that two-thirds of Latinos who are online tend to access the Internet from a mobile device, the website is designed so that “it works beautifully on mobile devices as well as on desktops.”
The website allows users to access Spanish language versions of the CFPB’s online consumer complaint system and answers to consumers’ frequently asked questions. (In its announcement, the CFPB noted that it also takes complaints over the telephone in Spanish, as well as in more than 180 other languages.)
The CFPB plans to continue to build its Spanish language website in the coming months.