CFPB Proposed Mortgage Servicing Guidelines

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On August 10, the CFPB announced two notices of proposed rulemaking regarding mortgage servicing. The proposed rules relate to: (i) monthly mortgage statements; (ii) warnings before interest rate adjustments; (iii) force-placed insurance; (iv) early outreach for delinquent borrowers; (v) prompt crediting of payments; (vi) accurate information management; (vii) error resolution and information requests; (viii) direct and ongoing access to servicer personnel; and (ix) evaluation for alternatives to foreclosure. Comments must be submitted by October 9. CFPB Release.