Guidance from CMS on Access to Care, Visitation, and Discharge of COVID-19 Patients

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The Centers for Medicare and Medicaid Services (CMS) recently issued guidance in response to questions from the hospital provider community concerning Coronavirus Disease (COVID-19). CMS provides useful guidance on some of the more mundane, daily administrative aspects of care, while reminding hospitals that the Centers for Disease Control and Prevention (CDC) provides critical guidance for clinical decisions. Some key elements from CMS, as they relate to essential patient rights such as access to care, visitation, and discharge, include the following:

1. Should COVID-19 patients wait for care alongside non-COVID 19 patients?

Basic steps such as facemasks and using an alternate room for COVID-19 patients should be used. In some situations, using a facemask or moving the patient to an alternate room where they can be isolated from the general population is impractical. When that happens, CMS suggests that any well-ventilated space that permits six feet of separation and easy access to respiratory hygiene supplies could be sufficient. In other situations, medically stable patients could wait in their personal vehicle or simply outside the facility’s waiting area. These patients could be readily contacted on their mobile phone to let them know when it is time to be evaluated.

2. What about COVID-19 patients who receive diagnostic or therapeutic interventions?

CMS warns that some patients, for example intubation patients, create a high risk of COVID-19 transmission. CMS reminds health care providers that, during the delivery of the appropriate level of care: (1) all providers should wear personal protective equipment, (2) providers should limit the number of personnel with access to the patent to only essential personnel, and (3) the provider should promptly clean and disinfect the treatment area in accordance with the applicable infection control guidelines.

3. What about COVID-19 patient visitation rights?

CMS requires hospitals as a condition of participation to have written policies and procedures that apply to the visitation rights of patients. A hospital is permitted to limit patient visitation as a clinical restriction for infection control provided that the patient is informed of the restriction, and the hospital has followed an appropriately developed policy. CMS also suggests that hospitals work collaboratively with local, state, and federal public health agencies on developing appropriate response strategies for preventing and controlling infections across patients, visitors, staff, and other health care providers.

4. Are their special concerns for discharging a COVID-19 patient?

CMS reminds hospitals that it recently revised its discharge planning rules in 2019 and that the decision to discharge a COVID-19 patients should be made based on the clinical condition of the patient. The decision of when and where to discharge a patient should include whether transmission-based precautions should be continued, and requires the hospital to communicate all medically necessary information, including communicable diseases, to both the receiving facility and any applicable ambulance transport personnel. The discharge planning process should also consider if the receiving facility or home discharge location can adequately meet any applicable infection prevention and control recommendations. The CDC also provides interim guidance on discharging COVID-19 patients to home here.

Opinions and conclusions in this post are solely those of the author unless otherwise indicated. The information contained in this blog is general in nature and is not offered and cannot be considered as legal advice for any particular situation. The author has provided the links referenced above for information purposes only and by doing so, does not adopt or incorporate the contents. Any federal tax advice provided in this communication is not intended or written by the author to be used, and cannot be used by the recipient, for the purpose of avoiding penalties which may be imposed on the recipient by the IRS. Please contact the author if you would like to receive written advice in a format which complies with IRS rules and may be relied upon to avoid penalties.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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