How to PROVE your website conveys the right message. Interesting RESULTS.

Explore:  Marketing

[Here’s the third installment in the Vedder Price London Launch series.
Parts ONE and TWO here.]
After the web-based market-research participants have had their eyeballs tracked all over the ads, websites or other marketing materials, we asked a series of questions regarding their perceptions of the two home page designs.
Was their reaction to the websites positive or negative?
(Both sites scored overwhelmingly positive).

What was the general impression of the quality of the technical skills of the law firms represented by the websites?  Again, extremely positive, although the more conservative “Icons” version tested slightly better, with an impressive 85% perceiving “Very good” or “Excellent” technical skills.   Not bad results after a quick look at a website home page.
What we thought was particularly instructive was the viewer’s emotional connection.  We asked which among a list of adjectives viewers felt described the firms represented by each of the websites. The results were quite helpful.
Although the sites were very different in design, tone, imagery, layout, and appearance, neither was considered “Boring” (just 15-18%).
This proved what we’ve long taught our clients —  that “Conservative” does not have to mean “Boring.”
In other words, a firm’s marketing can be professional, ethical, and conservative, while still being unique, eye-catching, and effective.
Nearly twice as many called the “Hats” website “Creative” than the “Icons” site.
Our international target audience is not as comfortable with aggressive American-style marketing, so Creative wasn’t as important an adjective as “Traditional.”
Fortunately, nearly three times as many judged “Icons” to be “Traditional.”
In other words, not only did the Eye Track testing objectively shows that the Icons campaign conveyed our message more effectively, but the viewers’ subjective perceptions supported the choice as well.
All in all, a nice result.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Ross Fishman, Fishman Marketing, Inc. | Attorney Advertising

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Ross Fishman
Fishman Marketing, Inc.

Called "one of the country's leading experts on law firm marketing" by Lawyers Weekly USA, Ross is... View Profile »

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