As you likely know, I fly a lot for business. I have spent a lot of time on planes and in airports throughout my career. I have been on airplanes with hundreds of flight attendants. I given my ticket to hundreds of gate agents.
While I would not be able to teach anything about passenger safety, security or how to work behind the counter, I could teach flight attendants and ticketing and gate agents something about service. I don’t pay much attention to how I get treated. I have close to 5 million miles on American Airlines and I think most American flight attendants and gate agents know I am a frequent, loyal flyer.
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