How Your Client Service is Measured

more+
less-

As you likely know, I fly a lot for business. I have spent a lot of time on planes and in airports throughout my career. I have been on airplanes with hundreds of flight attendants. I given my ticket to hundreds of gate agents.

While I would not be able to teach anything about passenger safety, security or how to work behind the counter, I could teach flight attendants and ticketing and gate agents something about service. I don’t pay much attention to how I get treated. I have close to 5 million miles on American Airlines and I think most American flight attendants and gate agents know I am a frequent, loyal flyer.

LOADING PDF: If there are any problems, click here to download the file.


DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Cordell Parvin LLC | Attorney Advertising

Written by:

more+
less-

Cordell Parvin LLC on:

Reporters on Deadline

"My best business intelligence, in one easy email…"

Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra:

Sign up to create your digest using LinkedIn*

*With LinkedIn, you don't need to create a separate login to manage your free JD Supra account, and we can make suggestions based on your needs and interests. We will not post anything on LinkedIn in your name. Or, sign up using your email address.
×
Loading...
×
×