Some interesting links we found across the web this week:

The Case for Growing Slowly
Slow and steady sometimes can win the race for an early-stage company. This article from Alleywatch contends that rushing to grow too soon could lead to potential costly and time-consuming mistakes. Instead, early-stage companies should take time to test assumptions, figure out what does and does not work, and gain their footing.

How startups can set the bar for outstanding customer service
Excellent customer service, whether through one-on-one phone calls, social media, or automated systems, can add value and help differentiate a company from its competitors. This Sifted article outlines five measures, such as making service an executive priority or enabling service teams to create “moments of service delight,” that a company can implement to build up its customer service program.

The 3 crucial steps to building a perfect startup pitch
Although no buzzwords or phrases can be guaranteed to attract an investor’s attention, entrepreneurs can take steps to refine their sales pitch and best position themselves to stand out to investors. This article from Fast Company highlights three tips that entrepreneurs seeking funding should keep in mind when crafting a pitch to prospective investors.

How to Keep Your Startup Team Adaptable
The business landscape for a startup is constantly changing, and entrepreneurs and their teams must be able to adapt accordingly to succeed. This Entrepreneur article suggests strategies entrepreneurs can implement to help keep their businesses nimble and ready to adapt.

How can tech founders navigate the transition to remote working?
The pandemic has shown that many companies can not only operate while working outside of the traditional office environment, but even thrive. This piece from TechNative both outlines the pros and cons of adopting a remote work model and discusses how a company can grow and scale within a remote work environment.