Knowledge and intellectual property rights are both important elements of any outsourcing transaction but each is addressed in different ways. Many organizations involved in outsourcing over-value (and over-protect) IPR and under-value (and, therefore, under-protect) knowledge.
As outsourcing has evolved to encompass elements of hybrid cloud, multisource and service integrator models, and robotic process automation, the approach adopted by outsourcing parties to knowledge and intellectual property rights needs to be reconsidered.
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