A podcast produced by Insurance Business features JAMS neutral Rebekah Ratliff on her experience in the insurance industry and her thoughts on how the industry is addressing gender and racial issues.

In a recent episode of Insurance Business Talk, JAMS neutral Rebekah Ratliff speaks with host Paul Lucas on her experience as a Black woman in the insurance industry and where the industry is now in terms of issues relating to gender and race. She also talks about her decision to move from being a claims adjuster to a mediator, the important role of career mentors and sponsors, and why it is important to get comfortable with stepping out of your comfort zone.