Survey of Pharmaceutical Industry’s Privacy Practices

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To help identify trends in privacy representations, BCLP reviewed the websites and privacy notices of each pharmaceutical company listed within the Fortune 500.

The following summarizes current industry trends:

  • Privacy notices are, on average, less than 2 months old, and have been updated more recently than other industries in the Fortune 500.
  • The pharmaceutical industry universally updated their privacy notices for the CCPA; the rate of update far exceeded that found within most other industries.
  • Unlike the Fortune 500 generally, pharmaceutical company privacy notices that reference enumerated categories are predominantly using lists (instead of tables or charts) to convey information.
  • While a slight majority of companies state that they do not sell personal information, a significant percentage (nearly one in three) are silent or unclear about their selling practices which, itself, could be alleged to violate the CCPA.
  • The vast majority of websites and privacy notices do not include a “Do Not Sell” option.
  • Those companies that are disclosing the sale of information are complying with the CCPA’s requirement to provide a “Do Not Sell” option.
  • Disclosure of access and deletion rights is universal.
  • As an industry, pharma companies are not heavy users of behavioral advertising cookies.  Within the sector, however, there is significant divergence between companies.
  • The average quantity of behavioral advertising cookies on a corporate homepage is 5.7.
  • 31% of pharma companies are deploying a cookie notice or banner, and a significant portion of those are attempting to obtain opt-in consent.
  • The deployment of a cookie notice only marginally correlates to the use of advertising cookies.

[View source.]

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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