[Webinar] Yours, Mine, and Ours: Customer Service in the Bank-Fintech Partnership

March 14th, 2:00 pm - 2:30 pm ET
Jenner & Block
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Jenner & Block

March 14th, 2024
2:00 PM - 2:30 PM ET

Join Jenner & Block Partners Jeremy Creelan, Megan Poetzel, and Laurel Loomis Rimon in the third CLE webinar in our series on Bank-Fintech Partnerships. Topics covered will include:

  • Managing customer communications channels for service and diligence
  • Handling customer complaints and sharing related information between partners
  • How are regulators considering customer service in an era of skepticism about third- and fourth-party vendors?

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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