Think Social Media Doesn't Work for Small Law Firms and Solos? You're Not Alone. But You Are Wrong.

A survey of small business owners by Ratepoint, a customer review platform, found that a majority of them either did not think their customers spent time on social networking sites (20%) or were undecided (26%). 

In addition, 56% of small business owners said they either did not believe or were undecided about whether their customers conducted any online research before deciding to do business with them.


All the latest statistics on Internet usage show that a majority of U.S. Internet users are on social networks.  So it is rather astounding to see this research showing that SMBs don’t believe their customers are there. 

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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