Customers Fume at Bankrupt 1800Hotels

less- is an online travel website that arranges hotel accommodations for customers. But recently, thousands of its customers were left fuming at the travel company for cancelled reservations which they only discovered when they called their hotels before leaving or when they were checking in.

Apparently, the hotel bookings were cancelled by two wholesale hotel room suppliers, Tourico Holidays and Gulliver’s Travels. The reason for their action was non-payment of commissions and fees by 1800Hotels to them. The two room suppliers have a business relationship with 1800Hotels where they supply the rooms, customers pay 1800Hotels for the rooms and the suppliers pay the hotels for the rooms when customers check in, whether or nor 1800Hotels pay them.

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